What to include in a junk removal request.
The fastest way to get a useful response is to include the details a provider actually needs. This guide explains what to include before submitting a furniture, mattress, cleanout, or bulky-item pickup request.
The five details that matter most.
These are the details providers usually need before they can estimate the job.
1. Item list
Name the main items: couch, mattress, dresser, bags, boxes, appliance, debris, or mixed cleanout.
2. Rough amount
One item, a few items, half room, full room, small pile, large pile, or full apartment.
3. Pickup location
Inside, curbside, alley, basement, storage unit, garage, elevator building, or stairs involved.
Access and timing details.
These details can affect pricing, scheduling, and whether the pickup is realistic.
Building access
Mention walk-up floors, elevator access, freight elevators, loading zones, parking restrictions, and building rules.
Timing
Today, tomorrow, this week, weekend preferred, before move-out, or flexible.
Photos
Optional, but helpful for big piles, sectionals, appliances, debris, or anything hard to describe.
Copy/paste request checklist
What not to include.
Do not submit sensitive personal documents, financial information, IDs, medical information, photos of people, or details unrelated to the pickup. Keep it focused on the items, access, and timing.
Junk removal request FAQ.
Short answers for cleaner requests.
Do I need an exact item count?
No. A rough estimate is fine, especially with a photo.
Should I include my full address?
For now, a ZIP or neighborhood is enough through Clearout Chicago. A provider can confirm exact details directly if needed.
Should I mention hazardous materials?
Yes, and do not submit anything unsafe or restricted. Hazardous materials may not be a fit.
Why does the form ask about stairs/elevators?
Access can change the time, labor, and pricing for a pickup.
Ready to request pickup help?
Use the main Clearout Chicago form to submit the details once. We’ll route the request to one local provider who may be able to help.